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Uninsured driver accident claim ref: 300-10-518 789. My policy no. XA20000169614. As you are aware Hoopers authorised the estimate from Fast Lane, Mercedes-Benz Bodyshop Brentford, subject to an excess of £425.00 payable on completion of repairs. As you are also aware that you comfirmed NO excess is payable on this claim. You agreed to send an email to: Fast Lane Mercedes-Benz Body Shop, Brentford for the attention of: Glen to confirm NO EXCESS is payable in order for him to book the car in for repairs. Thank you for doing that. We will get in touch with Glen tomorrow morning to book the car for necessary repairs, hopefully there won’t be any more delay. Thank you again.