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EIR Contact

How do i contact EIR customer service?

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EIR, also known as Eircom Limited, is a large mobile and broadband company based in the Rebublic of Ireland. It started its days as a nationalised telecommunications service owned and run by the Irish Government.

In 1999, it was privatised, but has continued to dominate the Irish telecommunications market ever since. As of 2019, it stood as the largest single telecommunications provider in Ireland.

It offers a diverse range of products:

  • telephone.
  • mobile.
  • internet.
  • Digital TV subscriptions.

EIR Customer Service

Aside from individual customers, Eir dispenses its services to a cluster of high-profile business companies, like University College Dublin and the Northern Ireland Civil Service.

In the mobile realm, Eir has its own mobile network operating across 2G, 3G and 4G bandwidths, and an internet-only network called GoMo.

 

Contact EIR Customer Services

Due to its wide array of products and services, Eir provides a multitude of customer services to address the numerous queries it receives. Below, they are listed and categorised based on the product type or customer type.

Broadband & Telephone

If you operate any in-home services under Eir’s network, then the numbers below are for you.

Lines are open Monday to Friday 9am – 8pm, Saturday and Sunday 9am – 5:30pm. Technical Support Line is open Monday to Saturday 8am – 8pm.

A webchat service is also available on the Eir website, through the Contact Us page.

Mobile

If you run your Mobile phone on Eir’s network or would like to, then the numbers below are for you.

Lines are open Monday to Friday 9am – 8pm, Saturday and Sunday 9am – 5:30pm. Technical Support Line is open Monday to Saturday 8am – 8pm.

Additional Helplines

If neither helpline is applicable to the nature of your query, then the helplines or channels below could prove useful.

  • All Enquiries phone number: 0818 20 30 40.
  • Sales contact number: 1800 242 556.
  • Support telephone number: 1800 601 701.
  • Tech Support helpline: 1890 260 260.

Lines are open Monday to Friday, 9am – 6pm.

 

Social Media Contacts

Keeping up with the trends, Eir has its own Twitter and Facebook pages on which they welcome queries, messages and comments. Visit the respective social media pages or find their links on Eir’s Contact Us page.

And, as expected, you can always take a look at the FAQs page online for support on any commonly occurring issues.

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