Three Mobile is one of the biggest telecommunication and network service providers of Ireland. They offer network services such as 3G, 4G, and even 5G. However, their 5G network coverage is only limited to some areas.
Three mobile was inaugurated on 3rd March 2003. As at the time it was launched, it was the UK's first commercial 100% 3G network. This company also sells phones.
If you have questions, issues, or complaints regarding your 3 mobile, you can always contact their customer service department. However, this can be difficult if you don’t know the proper channels to use.
So, how do you contact Three Mobile’s customer service department? There a few ways.
Contact Three Mobile Through Live Chat
If you aren't a fan of calls or emails, you can contact Three Mobile via live chat, which is usually open from 8 am to 8 pm Monday to Fridays, and 9 am to 6 pm Saturday and Sunday.
It’s quite simple, all you have to do is download the Three App on Google Play (for Android users) and Apple store (iPhone and IPad users). On the App, you can lay your complaints and make queries (replies are fast, and it is quite easy to use).
Contact Three Mobile Through Phone Call
You can also contact Three Mobile's customer service via the usual channel-phone call. If you need assistance with your bill, your device or you are having issues with your internet; you can contact Three Mobile via their dedicated phone numbers.
Their lines are open from 8 am to 8 pm Monday to Friday, and 9 am to 6 pm Saturday and Sunday.
- If you are calling with your Three phone, the number to call is 1913.
- If you are using a phone other than your Three phone, call 0333 338 1001.
- If you are a business customer, you can reach Three mobile via your Three phone by calling 337. If you are using any other phone, you can contact them by calling 0333 338 1030.
- Foreign users can contact Three via +44 7782 333 333. Due to the coronavirus pandemic, you may experience longer wait times.
However, you will eventually be attended to if you remain patient enough.
Contact Three Mobile Through Mail
Aside from giving the Three Mobile customer service a call or engaging them via live chat, there are other ways to make enquires, report an issue with their service or product, etc.
You can contact Three mobile’s customer service via post, you can write to them at this address: Three Customer Complaints, Hutchison 3G UK Ltd. PO Box 333, Glasgow, G2 9AG.
Contact Three Mobile Through Webchat or Email (Those with accessibility needs)
If you have accessibility needs, that is, you can’t contact them via other listed platforms; you can reach out via webchat or email.
Their webchat is usually open from Mondays to Fridays from 9 am – 5:30 pm. A link to their webchat is on their site. Furthermore, you can also email them at firstname.lastname@example.org.